An evaluation of library automation in some Ghanaian university libraries
Balme Library, University of Ghana, Legon, Ghana; University of Oslo, Oslo, Norway
Purpose - The study was undertaken to find out which library processes have been automated in Ghana's three older public university libraries namely, the Balme Library, the Kwame Nkrumah University of Science and Technology (KNUST) Library and the University of Cape Coast (UCC) Library. Design/methodology/approach - Using data obtained through the use of questionnaires, the study examined areas of general automation, automation of specific library processes, networking, internet connectivity, training, and major constraints to library automation. Findings - The study found out that even though the university libraries realize the importance of library automation, they are hampered by lack of funds, lack of support from the university administrations, and lack of skilled staff to embark on automation of all library processes. It was also revealed that none of the libraries have on OPAC (online public access catalogue). Originality/value - The study concludes with recommendations that would enhance the university libraries drive towards automation of their library processes and ensure effective and efficient use of the new technology to raise the image of the libraries and give their library clients more services. © Emerald Group Publishing Limited.
Developing countries; Information technology; Internet; Office automation; Online searching; Statistical methods; Ghana; Online public access catalogue; University libraries; Digital libraries