Chief information officers: An empirical study of competence, organisational, positioning and implications for performance
South African Journal of Economic and Management Sciences
School of Economic and Business Sciences, University of the Witwatersrand, South Africa
The role and contribution of the firm's Chief Information Officer has been the subject of much debate and uncertainty. Yet, too few empirical studies have examined the implications of the CIO role. This study examined the effects of CIO demography, CIO competencies as well as CIO organisational positioning on the contribution of information systems (IS&T) to business performance. Data were collected from 111 South African companies and results revealed that CIO business, interpersonal/political and technology management competence have significant direct effects on the dependent variable. The effect of CIO organisational position, including structural power and political relationship, was found to be mediated by CIO competence. CIO work experience also impacted the contribution of IS&T. Results have important implications for our understanding of the competencies and organisational positioning required of executives charged with the responsibility for information systems and technology management.