How 'big data' can make big impact: Findings from a systematic review and a longitudinal case study
International Journal of Production Economics
NEOMA Business School, Rouen, 1 Rue du Maréchal Juin, BP 215, Mont Saint Aignan Cedex, France; University of South Africa (UNISA), South Africa; School of Management, Operations and Marketing, Faculty of Business, University of WollongongNSW, Australia; NSW State Emergency Service, Wollongong, Australia; Inventoriste at Geoffrey Chopin Firm, France; La Rochelle Business School, 102, Rue de Coureilles - Les Minimes, France
Abstract Big data has the potential to revolutionize the art of management. Despite the high operational and strategic impacts, there is a paucity of empirical research to assess the business value of big data. Drawing on a systematic review and case study findings, this paper presents an interpretive framework that analyzes the definitional perspectives and the applications of big data. The paper also provides a general taxonomy that helps broaden the understanding of big data and its role in capturing business value. The synthesis of the diverse concepts within the literature on big data provides deeper insights into achieving value through big data strategy and implementation. © 2015 Elsevier B.V.
Emergency services; Analytics; Business value; Empirical research; Issues; Literature reviews; Longitudinal case study; Strategic impacts; Systematic Review; Big data