Project Communication, Individual Commitment, Social Networks, and Perceived Project Performance
Journal of African Business
Faculty of Commerce and Administration, Victoria University of Wellington, P. O. Box 600, Wellington, New Zealand; Department of Business Administration, Makerere University Business School, Kampala, Uganda
This research examines the role of project communication, individual commitment, and social networks in explaining perceived project performance. Despite the increased involvement of commercial banks in citizenship projects in Uganda, anecdotal evidence reveals that over 70% of citizenship projects fall short of the expected quality, fail to boost bank awareness, are cost overrun, and are completed behind schedule. Based on data from 121 citizenship projects conducted by 16 commercial banks in Uganda, findings revealed that project communication, individual commitment, and social networks are significant predictors of perceived project performance. This study has managerial implications, which are presented in this article. © 2012 Copyright Taylor and Francis Group, LLC.
banking; communication; perception; performance assessment; project management; social network; Uganda