Department of Social Work, University of Limpopo, Turfloop Campus, Polokwane, South Africa; Employee Assistance Programme, Department of Sport, Arts and Culture, Occupational Health and Safety (OHS), Polokwane, Limpopo Province, South Africa
Sithole, S., Department of Social Work, University of Limpopo, Turfloop Campus, Polokwane, South Africa; Khorombi, N., Employee Assistance Programme, Department of Sport, Arts and Culture, Occupational Health and Safety (OHS), Polokwane, Limpopo Province, South Africa
Evaluation is the sine qua non of best practice in Employee Assistance Programmes (EAPs). There are different models of employee assistance programme evaluation. Each model specifies the kind of data, answers and criteria that the evaluator wants. Evaluation should not be a haphazard exercise conducted because it is imperative. Consideration must be given to the goals and objectives to be met. It is important for the person undertaking an evaluation to know the menu to choose from, as each model has a specific focus and protocols.