Business owner's expertise, employee skills training and business performance: A small business perspective
Journal of Applied Business Research
Department of Logistics, Vaal University of Technology, South Africa
While researches on small businesses have grown substantially, there seem to be a paucity of researches that specifically investigate the effects of small business owner's expertise on employees' skills training and small business performance. In order to fill this void the current study examined the direct effects of small business owner expertise on small business performance and the mediating influence of employee skills training in this relationship. To empirically test the three (3) posited hypotheses, a sample data of 221 was collected from small business employees in Zimbabwe. The results indicate that small business owner's expertise positively influence employees' skills training and small business performance in a significant way. Managerial implications of the findings are discussed and limitations and future research directions are indicated. © author(s) Creative Commons License CC-BY.