Performance measures of maintenance of public facilities in Nigeria
Research Journal of Business Management
Department of Accounting, University of Ado-Ekiti, Nigeria; Department of Mechanical Engineering, University of Ado-Ekiti, Nigeria
Public organisations in Nigeria are organisations which are controlled by the government. These organisations generally face different kinds of problems. Some of such problems are associated with poor maintenance of public facilities. This study presents performance measures of maintenance of public facilities in Nigeria. The study identifies financial scandal, improper facilities, poor maintenance culture, poor spare parts, incompetent management, lack of or inadequate training programmes, irregularity in power supply as major problems that hinder the performance measures of maintenance of public facilities. The study concluded that government, management and employees should play their respective roles to ensure effective maintenance of public facilities. It is also concluded that public organisations should adopt four key aspects of the Balanced Scorecard that focus on four separate but related perspectives of organisational performance and management such as financial performance, internal processes, customer satisfaction or customer value and workforce support. © 2011 Academic Journals Inc.